WorkForce Callback Appointment Scheduling


This service offers the opportunity to schedule callback appointments from your mobile device or computer. The following appointment types are now available. Click the links below for more information.

Schedule Your Callback Appointment

To schedule an appointment, please click the ‘Make Callback Appointment’ button. Customers will have up to 15 minutes to schedule an appointment.

  • Please be sure to enter the phone number at which you can be reached for your callback.
  • Note that appointments are not to be used for Initial claims. Please visit to file or to call (800) 252-JOBS for assistance completing the form.
  • Appointments will be cancelled if you cannot be contacted within 15 minutes after your scheduled callback appointment.
  • Employers and Job Seeker can obtain services by emailing
  • Add (304) 521-2519 to your safe callers list. Calls will come from this number.
  • Attempts to call the offices at (304) 521-2519 are routed to the (800) 252-JOBS call takers. These calls will go in queue to be assisted by staff.

Resend Confirmation

To have your appointment confirmation resent, please enter the exact email address you scheduled the appointment under and click the ‘Submit’ button.