Automated information concerning child support services and child support payments is available 24 hours a day, 7 days a week. Customer service representatives are available to assist you Monday through Friday from 8:30 AM to 5:00 PM.

To obtain information about your child support payments, we must have your social security number (SSN) and personal identification number (PIN) to locate your records.

Please note that your PIN (Personal Identification Number) here is the same as your 4-digit numeric PIN used on the BCSE automated telephone information system.

Notice to Users: As of April 1, 2016, we will no longer be sending text notifications of payments received/sent. If you wish to continue receiving these notifications, please login and register your email account.

Make a credit card
or echeck
payment via the
WV Support
Payment Center

Please enter your information below to sign in:

Have you forgotten your Personal Identification Number (PIN)?
If you have any questions concerning the information presented within these pages please contact the Customer Service Unit at
1-800-249-3778 or

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