West Virginia Department of Transportation

Division of Motor Vehicles

Technical Support Options


Live Help

Chat live with a customer service representative Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time.
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Division of Motor Vehicles Customer Support

For questions about titles, driver licenses, vehicles, and other DMV related matters, please contact WV DMV.


Online Services Email Support

Email Support is monitored Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time.


Know To Drive Online Knowledge Testing Support

If you need technical assistance with any portion of the online knowledge testing process, please contact the DMV licensing unit.

Other Support Options

Technical Support for online services is available Monday through Friday from 8:30 A.M - 5:00 P.M. Eastern Time. Technical support cannot provide information on driver license status or vehicle information.

304-414-0265

For questions about titles, driver licenses, vehicles, and other DMV related matters, please contact WV DMV.

1-800-642-9066